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Elements and Performance Criteria

1. Identify and obtain repair instructions
   • Repair instructions are sourced and read
   • Recommended repair procedures are identified and relevant information is located and applied
2. Initiate work order for repairs
   • Repair instructions are followed
   • Equipment and material requirements are identified and checked for correct operation
   • Repair procedures are initiated where required according to original equipment manufacturer (OEM) recommended repair procedure and workplace requirements
3. Conduct work
   • Repairs are carried out in line with instructions and without causing damage to workplace property, vehicles, systems or components
   • Completed work is checked for compliance with worksheets, work orders and OEM specifications; and finalised to workplace quality standard

Required Skills

Required skills

communication skills to follow recommended repair procedure follow workplace verbal instructions initiative and enterprise skills to recognise a workplace problem or potential problem and take action learning skills to identify sources of information assistance and expert knowledge to expand skills knowledge and understanding literacy skills to read and follow information in written job instructions specifications worksheets work orders and OEM repair procedures read and follow industry and workplace quality standards and procedures document required repair procedures and parts numeracy skills to interpret and calculate OEM repair measurements planning and organising skills to plan repair requirements and follow job repair specification identify risk factors and take action to minimise them problemsolving skills to seek information and assistance as required to solve problems selfmanagement skills to select and use appropriate repair equipment materials processes and procedures follow workplace policies and documentation including industry codes of practice and procedures respond positively to changing work requirements technical skills to use workplace tools relating to repair procedures including specialist tools and equipment measuring equipment technology skills to operate body repair and repair equipment use technology to collect and provide information on repair processes

Required knowledge

techniques for reading and interpreting regulations and technical documentation such as worksheets and work orders component specification sheets workplace policies and procedures and environmental regulations workplace health and safety WHS regulations and requirements relating to automotive repairs work organisation and planning processes for work required OEMrecommended repair procedures and quality processes workplace quality processes relating to automotive repairs

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge A person who demonstrates competency in this unit must be able to read and correctly interpret work sheets and work orders maintain working knowledge of repair systems and practices work and communicate effectively and positively with others apply within scope of own role the requirements of the job or work role to achieve work quality goals effectively apply problemsolving techniques read worksheets and work orders establish correct work processes and material requirements
Context of and specific resources for assessment	Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting Assessment is to occur using standard workplace practices and procedures following safety requirements applying environmental constraints Assessment is to comply with relevant regulatory requirements Australian standards industry codes of practice The following resources must be made available for the assessment of this unit worksheets work orders vehicle specification sheets vehicle repair requirements vehicle job cards OEMrecommended repair procedures
Method of assessment	Assessment must satisfy the endorsed Assessment Guidelines of this Training Package Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Recommended repair procedures may include:	OEM specifications repair sequence specialist equipment.
Information may include:	award provisions customer requirements industry codes of practice OEM repair procedures symbols, codes, legends and diagrammatic representations workplace manuals workplace operating procedures worksheets and work orders.
Workplace requirements may include:	access and equity principles and practices environmental management: waste disposal, recycling and re-use guidelines emergency and evacuation procedures equipment use procedures legal obligations maintenance and storage procedures WHS requirements workplace and site guidelines policies and procedures relating to own role and responsibility quality guidelines quality and continuous improvement processes recording and reporting guidelines.
Instructions may include:	worksheets work orders OEM-recommended repair procedures industry and workplace quality standards.

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